Ford Explorer 2015: Power Steering Problems & Solutions

by Alex Braham 56 views

Hey guys! Is your 2015 Ford Explorer giving you a hard time with the power steering? You're not alone! Many owners have reported issues, ranging from stiff steering to complete failure. Let's dive into the common problems, potential causes, and how to get your Explorer back on track.

Understanding the Power Steering System in Your 2015 Ford Explorer

Before we jump into the nitty-gritty, let's quickly cover the basics. Your 2015 Explorer likely uses an electric power-assisted steering (EPAS) system. Unlike older hydraulic systems that rely on a pump and fluid, EPAS uses an electric motor to provide steering assistance. This system is controlled by a computer that takes into account various factors such as vehicle speed and steering angle to provide the appropriate level of assistance. This design improves fuel efficiency and reduces maintenance, but it also introduces new potential failure points. The EPAS system consists of several key components, including the torque sensor, the electric motor, and the control module. The torque sensor detects the amount of force you're applying to the steering wheel, the electric motor provides the actual assistance, and the control module manages the entire process. When one of these components malfunctions, it can lead to a variety of power steering issues. Recognizing the type of system in your vehicle is the first step in diagnosing and addressing any problems that may arise. Keep an eye out for warning signs like unusual noises, difficulty turning the wheel, or a sudden loss of power steering assistance. Addressing these issues promptly can prevent more serious problems down the road and ensure your safety while driving. Also, be aware of any software updates or recalls related to the EPAS system, as manufacturers often release updates to address known issues and improve performance. Regularly checking for these updates and ensuring your vehicle is up-to-date can help prevent potential problems and keep your power steering system running smoothly.

Common Power Steering Problems in the 2015 Ford Explorer

So, what are the typical power steering problems plaguing the 2015 Ford Explorer? Here's a rundown:

  • Stiff or Heavy Steering: This is a frequent complaint. You might notice it's harder to turn the wheel, especially at low speeds or when parking. This issue can be intermittent, making it even more frustrating to diagnose. Several factors can contribute to stiff steering, including a faulty torque sensor, a failing electric motor, or issues with the control module. The torque sensor is responsible for measuring the amount of force you apply to the steering wheel, and if it's not working correctly, it can send incorrect signals to the control module. This can result in the motor not providing enough assistance, making the steering feel heavy. The electric motor itself can also wear out over time, reducing its ability to provide the necessary power. Additionally, problems with the control module, such as software glitches or hardware failures, can disrupt the entire EPAS system and lead to stiff steering. Regular maintenance, such as checking the electrical connections and ensuring the system is properly calibrated, can help prevent these issues. If you experience stiff steering, it's important to have your vehicle inspected by a qualified mechanic to determine the root cause and implement the appropriate repairs.
  • Loss of Power Steering: Imagine suddenly losing power steering while driving! Scary, right? This can happen suddenly and is a serious safety concern. A complete loss of power steering can be caused by a variety of factors, including a blown fuse, a faulty electric motor, or a malfunctioning control module. The fuse that protects the EPAS system can blow due to electrical surges or shorts, cutting off power to the entire system. The electric motor, being a mechanical component, can fail over time due to wear and tear. This can result in a complete loss of assistance, making it extremely difficult to steer the vehicle. The control module is responsible for managing the entire EPAS system, and if it malfunctions, it can shut down the system entirely. This can happen due to software glitches, hardware failures, or even corrosion on the electrical connectors. In addition to these common causes, other factors such as low voltage from the battery or issues with the vehicle's computer system can also contribute to a loss of power steering. If you experience a sudden loss of power steering, it's crucial to remain calm and try to steer the vehicle to a safe location. Have your vehicle towed to a trusted mechanic for a thorough inspection and repair.
  • Power Steering Assist Intermittently Cuts Out: Sometimes, the power steering works fine, and other times, it disappears. This unpredictable behavior can be particularly dangerous. Intermittent power steering issues can be particularly challenging to diagnose because they don't occur consistently. This can make it difficult for mechanics to pinpoint the exact cause. However, some common culprits include loose electrical connections, a faulty torque sensor, or issues with the control module. Loose electrical connections can cause the system to intermittently lose power, resulting in a temporary loss of assistance. The torque sensor may also be failing, sending inconsistent signals to the control module and causing the system to cut out sporadically. Additionally, the control module itself may be experiencing intermittent malfunctions due to software glitches or hardware issues. To diagnose this issue, a mechanic may need to use specialized diagnostic tools to monitor the EPAS system in real-time and identify any abnormalities. This may involve checking the voltage and current flow to the electric motor, monitoring the signals from the torque sensor, and scanning the control module for error codes. Once the root cause has been identified, the appropriate repairs can be made to restore consistent power steering assistance.
  • Unusual Noises: Strange sounds like whining, grinding, or buzzing coming from the steering column could indicate a problem with the power steering motor or other components. Unusual noises coming from the steering system can be a sign of underlying problems that need to be addressed. These noises can range from subtle whining sounds to loud grinding or buzzing noises, depending on the nature and severity of the issue. Whining noises may indicate a problem with the electric motor, such as worn bearings or a failing pump. Grinding noises could be caused by damaged gears or other mechanical components within the steering system. Buzzing noises may indicate electrical issues, such as a short circuit or a faulty relay. In addition to these common noises, other sounds like clicking, popping, or squealing may also indicate problems with the power steering system. If you notice any unusual noises coming from the steering system, it's important to have your vehicle inspected by a qualified mechanic as soon as possible. Ignoring these noises can lead to more serious problems down the road and potentially compromise your safety while driving. A mechanic can perform a thorough inspection of the steering system to identify the source of the noise and recommend the appropriate repairs. This may involve checking the fluid levels, inspecting the mechanical components, and scanning the system for error codes.

Potential Causes of Power Steering Problems

Okay, so what's causing these issues in your 2015 Explorer? Here are some common culprits:

  • Faulty Torque Sensor: This sensor measures the force you apply to the steering wheel. If it's malfunctioning, it can send incorrect signals to the power steering motor, leading to stiff steering or a complete loss of assist. The torque sensor plays a crucial role in the EPAS system by providing feedback to the control module about the amount of force you're applying to the steering wheel. This information is used to determine how much assistance the electric motor should provide. If the torque sensor is not working correctly, it can send inaccurate signals to the control module, causing the motor to provide too much or too little assistance. This can result in a variety of problems, including stiff steering, erratic steering, or a complete loss of power steering assist. A faulty torque sensor can be caused by a variety of factors, including wear and tear, corrosion, or damage from impact. To diagnose a faulty torque sensor, a mechanic may use specialized diagnostic tools to monitor the signals being sent by the sensor and compare them to the expected values. If the signals are out of range or inconsistent, the sensor may need to be replaced. Replacing the torque sensor typically involves removing the steering wheel and the steering column trim, and then disconnecting the old sensor and installing the new one. After the new sensor has been installed, the EPAS system may need to be recalibrated to ensure that it is working correctly.
  • Failing Electric Power Steering (EPS) Motor: The motor provides the actual power assist. Over time, it can wear out or fail due to electrical issues. The EPS motor is responsible for providing the actual assistance that makes it easier to steer the vehicle. It works in conjunction with the torque sensor and the control module to provide the appropriate amount of assistance based on the driver's input. Over time, the EPS motor can wear out due to normal use, or it can fail due to electrical issues such as short circuits or open circuits. A failing EPS motor can manifest in a variety of ways, including stiff steering, a complete loss of power steering, or unusual noises coming from the steering system. In some cases, the motor may only fail intermittently, making it difficult to diagnose the problem. To diagnose a failing EPS motor, a mechanic may use specialized diagnostic tools to monitor the voltage and current flow to the motor. They may also check the motor for signs of physical damage or wear. If the motor is found to be faulty, it will need to be replaced. Replacing the EPS motor can be a complex procedure, as it typically involves removing the steering column and disconnecting the electrical connections. After the new motor has been installed, the EPAS system may need to be recalibrated to ensure that it is working correctly.
  • Control Module Problems: The computer that controls the power steering system can malfunction due to software glitches or hardware failures. The control module is the brain of the EPAS system, responsible for managing all of the components and ensuring that they are working together properly. It receives signals from the torque sensor, the vehicle speed sensor, and other sensors, and uses this information to determine how much assistance the electric motor should provide. If the control module malfunctions due to software glitches or hardware failures, it can disrupt the entire EPAS system and lead to a variety of problems. These problems can include stiff steering, a complete loss of power steering, or erratic steering behavior. In some cases, the control module may also trigger warning lights on the dashboard. Diagnosing control module problems can be challenging, as it often requires specialized diagnostic tools and expertise. A mechanic may need to use a scan tool to check for error codes stored in the control module's memory. They may also need to perform a series of tests to verify the functionality of the control module and its associated components. If the control module is found to be faulty, it may need to be reprogrammed or replaced. Reprogramming the control module involves updating its software with the latest version, which can sometimes resolve software glitches. Replacing the control module involves removing the old module and installing a new one, and then programming the new module to match the vehicle's specifications.
  • Electrical Issues: Loose connections, corroded wires, or blown fuses can all disrupt the power steering system. Electrical issues are a common cause of power steering problems in the 2015 Ford Explorer. The EPAS system relies on a complex network of electrical wires, connectors, and fuses to function properly. If any of these components are damaged or corroded, it can disrupt the flow of electricity and cause the system to malfunction. Loose connections are a common problem, as they can cause intermittent power loss and lead to a variety of symptoms, including stiff steering, a complete loss of power steering, or erratic steering behavior. Corroded wires can also cause problems, as they can increase resistance and reduce the amount of current that flows through the circuit. Blown fuses can also disrupt the power steering system by cutting off power to one or more of the components. To prevent electrical issues, it's important to regularly inspect the wiring and connectors in the power steering system. Look for signs of damage, corrosion, or loose connections. If you find any problems, have them repaired by a qualified mechanic as soon as possible. You should also check the fuses in the power steering system to make sure they are not blown. If a fuse is blown, replace it with a new fuse of the same rating.

Troubleshooting and Solutions

Okay, so what can you do about these power steering woes? Here's a breakdown of troubleshooting steps and potential solutions:

  • Check the Basics: Start with the simple stuff. Check the power steering fuse. It might be blown, which is an easy fix! Locating and checking the power steering fuse is the first step in troubleshooting any power steering issues. The fuse is designed to protect the EPAS system from electrical overloads, and if it blows, it can cut off power to the entire system. The location of the power steering fuse can vary depending on the specific model and year of the vehicle, but it is typically located in the fuse box under the hood or inside the cabin. Refer to your owner's manual for the exact location of the fuse. Once you have located the fuse, visually inspect it to see if it is blown. A blown fuse will typically have a broken filament or a dark spot inside the glass. If the fuse is blown, replace it with a new fuse of the same rating. Make sure to use the correct type of fuse, as using the wrong type can damage the electrical system. After replacing the fuse, test the power steering system to see if it is working properly. If the fuse blows again, it indicates that there is a more serious electrical problem that needs to be addressed by a qualified mechanic.
  • Scan for Error Codes: A mechanic can use a scan tool to check for any error codes stored in the power steering control module. These codes can provide valuable clues about the source of the problem. Scanning for error codes is an essential step in diagnosing power steering problems in the 2015 Ford Explorer. The EPAS system is controlled by a computer module that monitors various sensors and components. If the module detects a problem, it will store an error code in its memory. These error codes can be accessed using a scan tool, which is a diagnostic device that plugs into the vehicle's diagnostic port. The scan tool will display a list of error codes, along with a brief description of each code. These error codes can provide valuable clues about the source of the problem, such as a faulty torque sensor, a failing electric motor, or a problem with the control module itself. However, it's important to note that error codes are not always definitive, and further testing may be required to pinpoint the exact cause of the problem. A mechanic will use their expertise and experience to interpret the error codes and perform additional tests to diagnose the issue. This may involve checking the wiring, connectors, and sensors in the power steering system, as well as testing the functionality of the electric motor and the control module.
  • Check Electrical Connections: Inspect all the wiring and connectors related to the power steering system. Look for loose connections, corrosion, or damage. Ensuring that all electrical connections are secure and free from corrosion is crucial for maintaining the proper functioning of the power steering system. Loose connections can cause intermittent power loss, leading to a variety of symptoms such as stiff steering, a complete loss of power steering, or erratic steering behavior. Corrosion on electrical connectors can also impede the flow of electricity and cause similar problems. To check the electrical connections, start by visually inspecting the wiring and connectors related to the power steering system. Look for any signs of damage, such as frayed wires, cracked connectors, or loose terminals. If you find any damaged components, replace them immediately. Next, check the connectors for corrosion. Corrosion can often be removed by cleaning the connectors with a wire brush or a specialized electrical contact cleaner. After cleaning the connectors, apply a dielectric grease to protect them from future corrosion. Finally, make sure that all of the connectors are securely plugged in. If you find any loose connections, tighten them carefully. If the connectors are damaged or worn, replace them with new ones. By taking these steps, you can ensure that the electrical connections in the power steering system are in good condition and functioning properly.
  • Professional Diagnosis: If you're not comfortable working on your car yourself, or if the problem persists after trying the above steps, it's best to take your Explorer to a qualified mechanic. They have the tools and expertise to diagnose and repair complex power steering issues. Seeking professional diagnosis is recommended if you're unable to identify the root cause of the power steering problem or if the issue persists after attempting basic troubleshooting steps. Power steering systems can be complex, and diagnosing problems often requires specialized tools and expertise. A qualified mechanic will have the necessary equipment and knowledge to accurately diagnose the issue and recommend the appropriate repairs. During the diagnosis process, the mechanic will typically perform a thorough inspection of the power steering system, including checking the electrical connections, sensors, and hydraulic components (if applicable). They may also use a scan tool to check for error codes stored in the vehicle's computer. Based on their findings, the mechanic will provide you with a detailed explanation of the problem and a cost estimate for the repairs. It's important to choose a reputable mechanic who has experience working on power steering systems. You can ask friends or family for recommendations, or check online reviews to find a trustworthy mechanic in your area. By seeking professional diagnosis, you can ensure that the power steering problem is accurately identified and that the repairs are performed correctly, restoring your vehicle's steering performance and safety.

Is it a Recall? Check for Recalls!

Before you spend any money, check the National Highway Traffic Safety Administration (NHTSA) website (https://www.nhtsa.gov/recalls) to see if there are any recalls related to the power steering system on your 2015 Ford Explorer. Recalls are free repairs offered by the manufacturer to fix safety-related defects. It's always worth checking to see if your vehicle is affected. This could save you a lot of time and money!

Prevention and Maintenance

While problems can arise, here's how to keep your power steering system in good shape:

  • Regular Inspections: Have your power steering system inspected during routine maintenance. This can help catch potential problems early. Regular inspections are essential for preventing power steering problems and ensuring the longevity of the system. During routine maintenance, a qualified mechanic should inspect the power steering system for any signs of wear, damage, or leaks. This includes checking the fluid level, inspecting the hoses and connections, and examining the power steering pump. By identifying potential problems early, you can prevent them from escalating into more serious issues. For example, a small leak in a power steering hose can be easily repaired if detected early, but if left unchecked, it can lead to a complete loss of power steering and potentially damage the power steering pump. Regular inspections can also help identify other issues that can affect the power steering system, such as worn belts, loose connections, and corroded components. By addressing these issues promptly, you can maintain the proper functioning of the power steering system and prevent costly repairs down the road. In addition to regular inspections, it's also important to follow the manufacturer's recommended maintenance schedule for the power steering system. This may include flushing the power steering fluid, replacing the power steering filter (if applicable), and lubricating the power steering components.
  • Proper Fluid Levels: If your Explorer has a hydraulic system (though unlikely for a 2015 model), maintain the correct power steering fluid level. Low fluid can cause damage to the pump. Maintaining proper fluid levels is essential for ensuring the smooth and efficient operation of the power steering system. Low fluid levels can lead to a variety of problems, including stiff steering, noisy steering, and damage to the power steering pump. The power steering fluid acts as a lubricant and a coolant, protecting the internal components of the power steering system from wear and tear. It also helps to transmit hydraulic pressure, which is necessary for power-assisted steering. When the fluid level is low, the power steering pump may not be able to generate enough pressure to provide adequate steering assistance. This can make it difficult to steer the vehicle, especially at low speeds. In addition, low fluid levels can cause the power steering pump to overheat and fail prematurely. To check the power steering fluid level, locate the power steering fluid reservoir in the engine compartment. The reservoir is typically made of plastic and has a cap that is marked with the words "Power Steering Fluid." Remove the cap and check the fluid level. The fluid level should be between the minimum and maximum lines on the reservoir. If the fluid level is low, add power steering fluid until it reaches the correct level. Be sure to use the correct type of power steering fluid, as using the wrong type can damage the power steering system.
  • Avoid Extreme Steering: Try not to hold the steering wheel at its extreme limits for extended periods, as this can put stress on the power steering system. Avoiding extreme steering maneuvers can help prolong the life of the power steering system and prevent premature wear and tear. Holding the steering wheel at its extreme limits, such as when parallel parking or making tight turns, puts excessive stress on the power steering pump and other components. This can cause the pump to overheat and fail prematurely. In addition, extreme steering maneuvers can also damage the power steering hoses and connections, leading to leaks and other problems. To avoid extreme steering, try to anticipate turns and maneuvers in advance. This will give you more time to steer the vehicle and avoid having to hold the steering wheel at its extreme limits. When parallel parking, try to find a spot that is large enough to allow you to maneuver the vehicle without having to turn the steering wheel excessively. When making tight turns, try to use a wider turning radius whenever possible. By avoiding extreme steering maneuvers, you can help prolong the life of the power steering system and prevent costly repairs down the road. In addition to avoiding extreme steering, it's also important to avoid abrupt steering movements, such as jerking the steering wheel suddenly. These movements can also put stress on the power steering system and lead to premature wear and tear.

Conclusion

Power steering problems on the 2015 Ford Explorer can be frustrating, but by understanding the common issues, potential causes, and troubleshooting steps, you can get your steering back to normal. Remember to check for recalls and consult a professional if needed. Good luck, and happy driving!